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FAQ Booking accommodation

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Find out immediately the information on the subject Booking accomodation  - Holiday Homes with the FAQ.

The FAQ does not replace the Notices of competition and official documents regulating the EDISU service and that you can download from the website.

 

Can't find the solution to your problem?

Ask us for help, will reply as soon as possible.

 

How do I know the halls of residence availability in the interest period?

In order to know availability of Halls of residence, you have to follow the online procedure. The request of reservation is not binding; EDISU could verify for any availability only after having received your formal request.

Booking Office opening times:
Monday - Thursday from 9 a.m. to 5 p.m.
Friday from 9 a.m. to 3 p.m.

I did not receive the access code within 6 hours. Whom can I contact about this? Do I have to repeat the request?

If you did not receive the access code, first check in your spam folder at the same address that you have used during registration.

If you are sure that you did not receive it, please write to ospitalita@edisu-piemonte.it

I filled in a wrong way my personal data. Whom can I contact about this?

If you made mistakes in data entry, you should communicate that, as soon as you can, to ospitalita@edisu-piemonte.it

I need assistance for running the online procedure. Whom can I contact about this?

For any doubts, you should contact the EDISU Booking Office, sending an email to ospitalita@edisu-piemonte.it.

 

Ultimo aggiornamento: 11 November 2020

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