Information on requests for single-room accomodation or housing changes for health reasons

A large number of requests for single-room accommodation or housing changes for health reasons have been received via the ticketing service. Reviewing these requests and the accompanying medical documentation requires time and careful attention, which affects response times; a reply will be provided to all applicants, who are therefore asked to await a response rather than sending follow-up inquiries, so as not to overburden the ticketing service.