ticketing

Ticket opening mode

Data di creazione: 31 August 2020

We would like to inform you that given the high number of daily tickets that the assistance service receives in these weeks, it is not possible to guarantee a response within 48 hours.
All tickets will be processed as soon as possible

Because of the high number of daily tickets that the dedicated assistance service receives in these weeks, we ask students to open a single ticket referring to problems with the same topic (such as ISEE, ISEE parificato, ISEE remoto,…)

Ultimo aggiornamento: 29 September 2020

Ticketing: response time

Data di creazione: 25 August 2020

Warning!

Given the high number of daily tickets that the dedicated assistance service receives in these weeks, it is not possible to guarantee a response in 48 hours. All tickets will still be processed as soon as possible.

Ultimo aggiornamento: 04 September 2020

Ticketing service suspended 15 and 16 July

Data di creazione: 15 July 2020

We inform you that starting at 4.00 p.m. today, Wednesday, July 15, 2020, and for the whole day tomorrow, Thursday, July 16, 2020, the ticketing service will NOT be active for updates of the platform.

Any further updates will be available on this site and on our social pages.

Ultimo aggiornamento: 17 July 2020