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How to contact us from 1 July

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Data di creazione: 28 August 2019

Need information on these topics?

  • Online procedures
  • ISEE and assestements
  • Revocation and credits recovery
  • Scholarship and accomodation service (divided by topic and student type, with a section dedicated to international EU and non-EU students and students with disabilities)
  • Food service
  • Integrative grant international mobility
  • Extraordinary contribution
  • Regional fee for the right to university education
  • Regional fee for professional enabling
  • Part-time internship

Read below!

 

Ticketing service

Starting from 1 July 2019 you will find the answers to your questions on the topics listed in the box above by accessing exclusively the Ticketing service.

You can find FAQs about the topics you are interested in and, if you do not find the answers you are looking for, you can contact us by opening a ticket.

► Go to Ticketing service

 

Student offices

►  Go to Student Offices

 

Other ways to contact us

We remind you that, starting from 28 June 2019 at 4 pm for information on the topics listed in the first box above, the following contacts are no longer usable:

  • Call center
  • edisu@edisu-piemonte.it
  • inforistorazione@edisu-piemonte.it
  • infotassaregionale@edisu-piemonte.it 
  • tassa.abilitazione@edisu-piemonte.it
  • Messenger response service

 

Need help on other topics?

If you are looking for information on topics other than those listed in the first box above, read the FAQs on the site or write to us from Contacts using the dedicated form.

► Go the form filling

 

 

Ticket or form?

Be careful not to confuse the two instruments!

  • TICKET: you must open it in the Assistance and Ticketing Area to receive assistance on the topics listed in the first box above, if you did not find the answer by reading the FAQs of the Area.

You can access the FAQ and ticket area both as registered users and as external guest users (which means that you have not yet registered with a user code or pin), by selecting one of the two alternatives.

At the end of the consultation of the FAQ, to the question "Did we answered your questions?" you can decide whether or not to continue or instead open the Ticket to ask for our assistance (click on "No, I want to open a ticket").
You are then introduced to the Insert support ticket page where you have to fill in all the fields with the requested information. At the end press "Send".

► So you sent a TICKET.

 

Before completing the form, read the introductory part carefully and then Go the form filling. At the end press "Send - GO".
 

► So you sent a request for assistance via the FORM.

 

 

Ultimo aggiornamento: 08 January 2020

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