Update 15 September at 4.19 p.m.

The telephone line 011 6522701 has been restored. The Helpdesk service will therefore answer the number indicated again. 
We invite all interested parties to use this number exclusively for telephone assistance.

Updated 14 September at 3.00 p.m.

While waiting for the restoration of the telephone line 011 6522701 - currently subject to breakdown - all interested parties can contact the Helpdesk service on the temporary number 011 6531249.
The service is active from 24 August to 1 October 2020, Monday to Friday (9.00 am - 04.00 pm).

Please note that the telephone lines are currently not working due to technical problems.

We are trying to solve the problem that could last all day.

We will give you updates as soon as they are available on this site and on socials.